Would you please electronic mail your Speak to facts to customersupport@ empiretoday.com so me may Speak to you. Be sure to area Company Office HQ write-up in the subject line of the email.
The second toilet isn’t significantly better, lacking and sloppy grout and chalking do the job, chips on either side from the toilet and full of grout, chalking used to fill in from the place the Bed room foundation board finishes as well as tile baseboard starts off because of the unfinished function.
We know that this issue continues to be disheartening for you personally, and we regret to hear you have nonetheless to acquire your refund. We’ll further more review your fears, and we’ll be in touch along with you quickly.
They've got cheated the incorrect buyer and the remainder of you have to awaken and stop shopping for their lies.
We’re disappointed to listen to that the encounter didn't satisfy your anticipations. We’d want to additional go over your problems, make sure you e mail us at customersupport at empire-today.com with both your account and make contact with information.
Your customer support or whoever handles your complaints is HORRIBLE! This is totally unacceptable just how this was dealt with……what a joke!!
November 15, 2017 at 5:38 pm Our circumstance is outside of preposterous….installer didn’t put the bathroom on restricted after setting up floor. I known as & e-mailed Empire telling them over it & that we were likely to get mold since the h2o was seeping beneath the ground. After a couple of mo. they last but not least arrived & tore out the floor * found out there was mould. We lived Together with the mold for an additional several mo. prior to someone arrived out to take care of it. Now I preserve calling & calling bc many of the drywall was taken out. Eventually they known as & informed me to find a drywaller, which wasn't my position.
We regret to hear that this was your encounter and wish to further support you. Please e-mail your problems and account details to customersupport at empire-today.com, and point out Headquarters in the subject line, so we are able to further aid you.
As I have stated on my voice information for you, This is certainly our house and we wish to come to feel revered and valued within our dwelling. The simple point as changing carpet ought to enrich an individual’s ease and comfort and pride inside their dwelling.
April five, 2018 at eight:28 pm Hello my name is Vicki And that i had the even worse working experience with Empire Today that I have at any time experienced with any enterprise. Immediately after studying all another reviews I don’t know how you are able to be rated A read more by the better company bureau. Anyhow all of it started out with scheduling my initial appointment with a salesperson which never ever confirmed nor a phone get in touch with this took place 2 additional occasions and I had then specified up on your company but received a cellular phone connect with inquiring to reschedule so I did which time an individual did present up. On the following Monday was my laminate installation which did not take place cause that they had no truck for Monday.So on Tuesday they arrived and started Operating. Then about an an or 2 later the carpet installers came. They came in and reported we will’t do the job with each other. So they still left. The carpet installers eventually arrived Thursday. After they walked into my dwelling they looked at the rooms and household furniture and absolutely refused to move the home furniture .I'm furious at this stage with many of the inconveniences I have had empire today reviews to manage. He claimed I would like more money to move the home furnishings.
This installation is a nightmare. On October 24 2017, I sat with George Svadeba and requested two rooms of carpet, honey tone and grand junction. When it was delivered the grand junction coloration was incorrect. They mounted the honey tone Nevertheless they didn’t hold the changeover which they promised to carry. On November fifteen,2017 I used to be informed which the grand junction aspen might be delivered. I used to be hardly ever notified that early morning as prior to, After i called they claimed the buy wasn't in. That was Pretty much per month soon after I purchased it and it nonetheless wasn't in. They mentioned they'd deliver it on Friday Nov 17, 2017. In addition they reported the changeover would appear also. That Friday they despatched subcontractors plus they didnot provide the changeover or knew nothing over it. Then they claimed I had to pay the 500.00 harmony in advance of they would start out. I'd by now paid out more than three,000 and was insulted given that they didn’t discuss english as well as their interpreter mentioned that An additional Woman experienced not paid out The cash after they put in the ground in order that they didn’t trust me.
They installed the carpet and now I have been obtaining the operate all around for a receipt of your transaction. I have talked to management at the Belleville Workplace plus they merely lied to me. Now I haven't any receipt I've paid for the carpet installation and I'm able to’t get my dollars reimbursed to me….. I don’t know how they remain in company.
We’ve go through your publish, and we’re upset to listen to that your concerns haven't been answered. We’ll be in contact along with you shortly To find out more, and begin focusing on a resolution.
we know your time and effort is effective and have an understanding of the reason for your personal irritation. We’d like to achieve out to you to debate your concerns, but we can easily’t Track down your account. Be sure to Speak to us at customersupport@ empire-today.com so we might discuss this further.